Boise Gas Line Services

Got there quickly and fixed my AC. Great customer service!

Patrick was very personable! He made me feel comfortable and he didn’t try to sell me services that I didn’t need.

One of the most personable company I've dealt with, love the service, and promptness!

Good job! On time. Provided a look ahead. Service we can trust.

Patrick was very nice and polite. He went through the system and made sure we were ready for the summer heat.

I had a toilet leak. Here's how it went when I reached out to Ultimate Heating and Air: I scheduled online for a next business day visit. I got a call a few minutes later that they could fit me in within 4 hours. Shawn Bovee was out a couple of hours later, he thoroughly diagnosed where the leak was coming from, took tons of photos, explained it to me, fixed it on site, told me what I could do if it happened again and what he could help with if the t-valve to the bidet ever needed to be replaced, and charged me just a few dollars more than the service call fee. Here's how my toilet leak went for the 2 weeks leading up to calling Ultimate Heating: I filed a claim with my home warranty company. A week went by. They finally send someone from Mountain Time Plumbing. He takes one photo, doesn't diagnose anything or touch the toilet, and then tells me for ten minutes that my flooring is absolutely going to be ruined, it will need full remediation, a leaking toilet means there's water in my subfloor and between the stories of my house. He says his friends at Apex Remediation will give me a call, not to worry, he'll send my info to them. They remediated his house when the exact same thing happened to him, they did a great job. They'll work with my insurance company on all the claim paperwork. If I don't rip out my floor, the subfloor will swell and my toilet seal will break and then I'll have human waste seeping into my house. The moisture will cause mold, the mold will make my children sick, they'll get stuffy noses and allergies and asthma. After he finished his whole remediation sales pitch with zero mention on the toilet leak that he was there to address, I told him that the water was toweled up the moment the toilet leaked and I was not concerned about him helping with any remediation, and that I had a remediator I've worked with before and would use instead of going through Apex and my home insurance. He immediately lost interest in having any conversation, left my house, told my home warranty company that the leak was caused by an improperly installed fitting, got my claim denied, quoted $341.20 to repair it, and disappeared over the horizon. My only regret is that I didn't call Ultimate Heating and Air first-- I'll pay them out of pocket any day of the week for any plumbing or HVAC needs before I ever try to call another plumber or HVAC tech. Thank you Shawn & the Ultimate Heating and Air Dispatch Team for a near-instantaneous resolution to a 10+ day plumbing woe!