Update September 2023: Recently, we were contacted by Ultimate and resolved the situation to our satisfaction. Original review: The Ultimate Heating and Air tech who arrived was friendly. However, I just talked with another A/C tech and we fell for a common scam: the tech said we had a leak in our A/C but could not find it. He then said it was a small leak and he could fill our unit with refrigerant. So, if there was a leak, the problem was not solved. He said it was $700 bucks but will give us a deal for $300 to be on their service plan which includes a furnace and A/C service. Our A/C unit is a year and a half old and has a warrantee but, surprise, refrigerant isn’t covered. Several A/C units have had the same issue in our housing development. The tech probably makes a commission by selling you on the service plan. Just beware of this tactic and save yourself some money. Update to the businesses’ response: I sent my information to you because it sounds like you need to update it in your system. The construction was finished in 2021 and we have been living here since then.
Air conditioner broke and it was hot! They were quick and able to get someone out the same day. Our tech, Randy, was great and super efficient at diagnosing the problem. It was fixed within fifteen minutes. So grateful for Ultimate. We also use them for our maintenance and have always been impressed with their service the last few years since they were recommended by our neighbors.
Investing in a maintenance package with Ultimate Heating & Air was the best decision we made for keeping our HVAC running smooth year-round. Curtis is our favorite technician.
My AC was makes loud noises when it started up. Ultimate came out tested my unit and replaced what was failing. I couldn’t have asked for a better experience.
Manny Reyes is awesome in every way!!! He was thorough, explained everything well and was very friendly tge entire time!!
The technician, Randy showed up early, completed the job, and even gave extra advice on how to maximize the quality of my air conditioning. Fantastic service.
Nathan Vanden Bosch
I had the pleasure of receiving exceptional service from Evan, a service technician at Ultimate Heating and Air. Our air conditioning system unexpectedly stopped working, leaving us in quite a predicament. Luckily, Evan was already working on my neighbor's house, so I approached him and asked if I could schedule an appointment. To my surprise, he went above and beyond by inspecting our unit immediately after finishing his work next door. Evan's expertise was evident as he quickly identified the problem with our AC. He was thorough and diligent in his examination, ensuring that he didn't overlook any potential issues. His professionalism and attention to detail were truly impressive. Not only did he diagnose the problem promptly, but he also fixed it efficiently, restoring our air conditioning to its optimal functionality. Aside from Evan's technical skills, his friendly and approachable demeanor made the entire experience enjoyable. He patiently explained the problem to me and provided helpful tips for maintaining our AC system in the future. His willingness to go the extra mile and assist me on short notice demonstrated his commitment to customer satisfaction. I highly recommend Ultimate Heating and Air, particularly if you have the opportunity to work with Evan. His exceptional service, combined with his expertise and customer-oriented approach, sets him apart from other technicians. I am grateful for his prompt assistance and the peace of mind he provided. Thank you, Evan, for your outstanding work!
He was very in informative. We decided to repair systems