Reviews
Joe R
17:27 23 Jul 22
Honest and friendlyTechnical knowledge is highGot beat out on cost
Michael McGuire
19:27 20 Jul 22
I called Ultimate Heating & Air INC after a string of undesirable experiences with another company called Western , and the difference like was moving from dealing with an inexperienced apprentice to a journeymen in terms of quality of customer service, honesty, professionalism, work ethic, job performance and the finished result.This initial phone call was very courteous and professional for the appointment which was next day. I don't remember the lady's name who deserves credit for genuine character over the phone.I was beyond impressed with their sales estimator, Chris W. and how simple he made everything and how much time he spent answering all my questions. He was clearly in no rush to get things done for another appointment, and acted more like a trusted friend addressing all my concerns and questions.The install went just as well, three people showing up, Ernie, Joe, and Thomas. They performed as Chris predicted working very diligently throughout the install. I had my 21 year old furnace and evaporator coil replaced, refrigerant lives and some damaged ducting replaced. Very clean job, very professional, all important information communicated, all sealing work seamless. Nothing but a completely positive experience from start to finish.Very satisfied, highly recommend this company.
Sherilyn Hunt
22:54 15 Jul 22
Tori Vogel
22:51 16 Jun 22
William Smith
19:24 15 Jun 22
Neil Forbes
01:26 14 Jun 22
Cheryl Garpetti
18:12 10 Jun 22
Frank & Jason completed my A/C maintenance. Both of these men were professional, knowledgeable & personable. Thus far I have been extremely satisfied with Ultimate Heating.I highly recommend this company for all your HVAC needs.
Alex Alarcon
04:00 29 May 22
Carole Osborne
20:27 27 May 22
Frank did an excellent job with the maintenance of my A/C. Also very helpful with checking my old thermostat and replacing with the Ecobee thermostat. Easier for me to use. Thank you Frank.
Crystal Longnecker
14:32 24 May 22
Dan Lagier
15:22 16 May 22
Sam Hobbs
22:00 15 May 22
Sam Atwood
21:15 15 May 22
Richard King
20:48 15 May 22
Frank was punctual, friendly and was great. Very satisfied with service.
Tony Weston
05:36 15 May 22
Kenneth McClain
20:15 12 May 22
J A Hallmen
19:05 12 May 22
Renee Chatham
18:19 10 May 22
Very impressed with how quickly we were taken care of with our heat going out. Within an hour of talking to someone, a tech was out and fixed our problem! Thank you so much! Highly Recommend!
Walt Douglas
19:36 03 May 22
These guys showed up on time and did a fantastic job! Very professional and courteous. They even used shoe booties and put down a protective mat to perform the work. They showed us how to operate everything and all the features without a single hiccup. Very good service from the Salesperson to the Installation Team. Thank you Ultimate!The Douglas Family
Cheray Atkins
21:39 24 Apr 22
R Weisbeck
23:01 06 Apr 22
Craig Hanson
20:01 06 Apr 22
Mark Holthouse
00:24 26 Mar 22
Brandon was very attentive to details. He and his partner were very careful not to damage our home while cleaning our ducts. Very courteous, professional and knowledgable. We will want to use them again! Highly recommended. Thanks guys!!
Alyson Gunner
19:30 25 Mar 22
Christy Hayes
17:02 07 Mar 22
Alan Cameron
19:35 04 Mar 22
Ultimate did a good job in the install of my new heating and AC system. The installers recommended we use a 4" filter (likely because that is what would fit in our existing Honeywell electrostatic filter housing, saving them the time and cost of installing a new filter housing). As a part of the sales price, they included two 4" filters and a one year maintenance agreement. However, the maintenance agreement only specifies replacement of a 1" or 2" filter. I have had two maintenance visits and in both the service technician said he did not have a 4" filter available and did nothing to provide one, leaving me with the burden of purchasing one. I would have rated them much higher if they had made their maintenance agreement consistent with the installed equipment.October 18, 2020 - I want to update my previous report. I received a phone call from Chris, the salesperson I first worked with at Ultimate, and explained the issue to him. He was very responsive , promising to deliver a 4" filter to my house the next day. The filter was delivered as promised and I have now installed it. Chris also said he would work with the owner to craft a more long term solution to the maintenance agreement. Otherwise, everything Ultimate did was just as they said it would be and in one case even more and did it at a cost that was reasonable and competitive. I am extremely pleased with the work done and the products sold and highly recommend Ultimate for HVAC services.March 4, 2022 - Chris T came by to do maintenance on out heating system yesterday. He was extremely professional, friendly, and concerned for our satisfaction.
Cindy Hall
19:44 27 Feb 22
Brandon did a great job. It takes awhile to have all the ducts cleaned. He was considerate of household members while he was here, cleaned up, answered our questions throughout the process and showed us before and after pics.
Tonya Houston
21:59 25 Feb 22
MaryEllen Stringham
21:53 24 Feb 22
Shaun Larsen
21:07 24 Feb 22
Chris T. did an excellent job on addressing the issue I had and took the time to explain exactly what was happening as well as pointing out a few other things that I was not aware of.
John Stringham
02:08 23 Feb 22
Trevor Mcclenahan
19:30 22 Feb 22
Great customer service and very personable. It was my first day in a new home and experience bad condensation leaking around the furnace. Later to find out the drain hose was left off by the home inspector. I called ultimate because they had just serviced the unit a few months prior and they repaired the leak free of charge. Great company!
Hilarie Engle
16:18 22 Feb 22
Ultimate Heating & Air is a great company to work with-I felt they were honest and fair in my quote for a new furnace and ac. Brooklyn got my appointment for a quote set up immediately, Chris was on-time and very professional. The techs showed up on time and finished the job as promised.I had one hiccup with scheduling my duct cleaning but Brooklyn remedied the situation immediately.I would highly recommend Ultimate.
Jaycob Rush
19:05 21 Feb 22
Jocelyn Martin
17:29 21 Feb 22
Great service! He also did some repairs that came up after the install. Fast and friendly service!
dvm76
13:20 20 Feb 22
Excellent service from install to follow up service/maintenance! Highly recommend! Never felt I was being over sold on an HVAC system.
Bob Berch
19:21 19 Feb 22
Mike Lotts from Ultimate Heating and Air is very knowledgeable and responsive. He quickly diagnosed the problem with my furnace and determined the correct solution to get the heat back on. His service was thorough and he explained the current state of the system and the warranty from the manufacturer along with the maintenance options that will hopefully minimize future disruptions. Thank you also to Brenda and Traci for their support and assistance with the appointment.
Stephen Stech
19:25 17 Feb 22
Service tech listened to my concerns and provided good service.
Patty Gulden
18:39 17 Feb 22
Mike was excellent! Took time to explain service. Professional!
Beth Carter
17:26 17 Feb 22
The entire team down to the admins in the office are excellent. Very helpful & very quick to address my concerns. Chris (and I think Brandon was his name) sent me an ETA text before arriving & were on time. They took care of my new furnace maintenance & in addition answered any questions I had. We are in the process of remodeling & we will have extra construction dust hanging around & they gave me some ideas on the best way to keep my system as clean as possible.
Brody Morford
18:53 16 Feb 22
Samantha Chulick
17:51 16 Feb 22
Great experience! Incredibly knowledgeable
Stacy Westfall
00:23 16 Feb 22
Shauna Jones
13:34 15 Feb 22
Jocars Salais
22:50 14 Feb 22
Michael Kastner
20:23 14 Feb 22
Pretty incredible really... My furnace was completely down... Within an hour of making my call to Ultimate Heating & Air, a tech was at my door and fixed my problem quickly. I will use them again guaranteed!
Fisher Ton
04:33 11 Feb 22
Jennifer Symonds
20:56 10 Feb 22
Michael was courteous, professional and personable. He explained what he was going to do and answered any questions I had.
Spencer Bradshaw
20:25 10 Feb 22
They did a great job and have been awesome to work with.
Dan Malloy
18:16 10 Feb 22
Friendly, Courteous, on time
Angela Torres
03:45 10 Feb 22
Karen Hutz
01:52 10 Feb 22
I am very happy with the service and knowledge of Frank. He always calls before and tells me he is on his way. He is professional, and friendly. Brenda in the office is also very friendly and helpful . I am a happy returning customer.
Nicholas Nicholson
18:37 09 Feb 22
Randy Torres
16:58 09 Feb 22
Centennial Arts Integrated Elementary
22:54 06 Feb 22
Mary Hamilton
22:11 04 Feb 22
Salle Uberuaga
21:16 04 Feb 22
Chris T. just completed my yearly air conditioning service. Chris has completed other heating and air conditioning services for me and each time his customer service has excelled! His representation of Ultimate Heating and Air is the best I have ever seen from a technician! His manner, competence, and work is highly professional and all of my questions were answered. Thank you, Chris! You are a 10 star technician!!
Kaylyn Brown
18:57 04 Feb 22
I really like Ultimate Heating and Air. I love that they come out a couple times a year to clean and maintain my system. Great value and awesome service. Will be using them for years to come.
Wendy Terry
00:55 04 Feb 22
Ben Shuldberg
22:32 03 Feb 22
Very pleased with our new system and have enjoyed it so far!!
Himakiran Kodihalli
18:58 03 Feb 22
Michael from Ultimate Heating and Air is very knowledgeable and responsive. He helped me choose the right service package, within minutes. His service was thorough and he explained the current state of the system and the warranty from the manufacturer, very well .
Jim Hedges
00:44 03 Feb 22
Mike was great. Very thorough and is very knowledgeable.
Steele Stone
02:20 02 Feb 22
Extremely fast response and timely service. Great communication and my technician was very knowledgeable and professional. Definitely recommend this company for any HVAC needs.
Dixie Everman
21:25 01 Feb 22
David Young
16:57 01 Feb 22
Brandon is courteous, knowlegeable and efficient. Our new Bryant system is quiet and wonderfully warm throughout our house.
Mary K. Spears
21:02 31 Jan 22
Great Job. I highly recommend this company. Their people are friendly and respectful.
jeremy jacobson
17:46 30 Jan 22
Jennifer Jones
20:14 29 Jan 22
Mary Lehman Ferrua
00:06 29 Jan 22
Nicole Ward
21:26 28 Jan 22
Steve Wilder
01:49 28 Jan 22
Dana Terndrup
22:05 27 Jan 22
Dana Finch
20:48 27 Jan 22
Whitney Owens
20:28 26 Jan 22
Nathan Chinchurreta
16:52 26 Jan 22
Michael L. is highly knowledgeable, professional, and friendly. I highly recommend.
Jacob Johnson
16:39 26 Jan 22
Great customer service with professional technicians, exactly what you expect from a local company that is apart of your community.
Skip Andersen
13:30 23 Jan 22
Good estimate. Great installation, with no inspection problems. System is working very well.
Edna Shochat
20:38 22 Jan 22
Stephanie Old
05:48 22 Jan 22
The service we received was great! The repairs were completed promptly. We highly recommend Ultimate Heating and Air, and appreciate Mike, our technician.
Dan Shochat
23:55 20 Jan 22
Linda Hall
22:19 20 Jan 22
Craig Aaland
19:57 20 Jan 22
Paul Jacobsen
17:29 20 Jan 22
Charla Lutz-Carr
22:24 19 Jan 22
Mike was thorough and patient with questions, taking the time to answer all. He was great with our dog too!
Kari rogers-moggridge
21:11 19 Jan 22
shotaro kobayashi
21:33 18 Jan 22
Good job.
Andrea Evans
21:27 18 Jan 22
Germain Tarrant
18:58 17 Jan 22
Naomi Shankel
20:09 16 Jan 22
Kathryn Johnston
23:58 13 Jan 22
Chris is a wonderful technician. Very professional and knowledgeable. He is also very helpful and trustworthy.
tonya rugg
21:28 12 Jan 22
Claire Lee
00:17 11 Jan 22
Nicest, most knowledgeable people ever!
john cudnohufsky
23:31 10 Jan 22
Pam Cherry
21:16 10 Jan 22
Frank Marcos
20:03 10 Jan 22
Jerri Crandall
21:12 08 Jan 22
Patti Bogdan
20:52 06 Jan 22
Chris was professional, personable, and efficient in completing the required maintenance.
Chris Renzulli
19:38 04 Jan 22
Ron is incredible. A good guy, very knowledgeable with lots of experience and is happy to educate his customers on proper system maintenance. Couldn't have asked for better service I will definitely be using Ultimate for all of our HVAC needs going forward.
Peder Kopperud
22:31 01 Jan 22
Great responsive service. We have experienced an intermittent issue with our house heating system. The issue was not solvable at the time of repair, however each step was explained and when the service was completed we left off with a plan that I can execute to help zero in on the issue so that the next trip will solve the issue. I highly recommend this company. I have held a service contact for years and will continue to do so.
John Erisman
00:07 01 Jan 22
My reason for wanting to replace the thermostats was to get the ability to better control of temperatures in the rooms we were actually using by using wireless remote sensors.I called Ultimate (who I had used for years), and Chris came and showed me some stats by Eccobee with remote sensors. I liked them, but didn't have him install them right away because I wanted to do more research on my own. I later saw some at Costco and purchased two (for upstairs and downstairs), assuming I could install them myself. After all, how hard could it be to reconnect a few wires? Answer: more difficult than I thought.During the process of removing the downstairs thermostat, I broke a wire. Fortunately I still had upstairs heat. I called Ultimate after hours to discuss my problem. It was not a true emergency, since we had upstairs heat as well as a downstairs fireplace. But Chris came the next day. I've regularly used Ultimate for semi-annual HVAC maintenance for years, and Chris has been my service tech for the last few years. I have enjoyed working with Chris, and I have developed a lot of confidence, both in his expertise and his work ethic. He was able to get my new stats up and running quickly. He walked me through all the setup including connection to my wifi network. He's a very competent person and takes his job seriously, as well as carefully listens to customer needs.
[email protected] Fromer
16:32 30 Dec 21
Jane Kiebel
15:53 30 Dec 21
Terrific service. Showed up on time with a text and phone call reminderTechnician Chris was a real rockstar. He was able to find the problem, explain and also demonstrate it to me in terms I could understand Then he fixed the problem and also explained how to prevent the problem from occurring againDoesn’t get any better than thatVery well managed company. Don’t you just love it when a company is so well managed and you get awesome service
Tracy Merritt
15:06 30 Dec 21
Chris is one of the best in the business!!Very nice man, highly recommend him.
Carol Daley
21:30 29 Dec 21
Techs are always friendly, courteous, and professional. Today they went above and beyond their normal awesome and cleared my driveway of snow 🙂
Patricia Massie
22:23 28 Dec 21
Jamison Fitzgerald
19:08 28 Dec 21
Nova Via
21:15 23 Dec 21
Michael Bocian
18:53 23 Dec 21
Brett F
17:00 23 Dec 21
John Rowett
16:58 23 Dec 21
They arrived promptly, answered all my questions, and did a great job.
John Pennington
17:52 21 Dec 21
Very responsive (Brenda), same day availability, and a Tech (Frank) that was knowledgable and willing to educate me. Will utilize in the future and recommend to others.
Eric Madsen
17:25 21 Dec 21
Great service and fair pricing
Greg Monroe
17:07 20 Dec 21
Ultimate Heating and Air is a quality company. You might pay a little more for their heating and AC units, but you won't be disappointed. I would definitely buy from them again, and I highly recommend this company.
Jeffrey Stevenson
22:03 16 Dec 21
Ron took the time to explain to me how we could get more out of our Furnace and Solar Thermal.
Jeff Block
18:09 16 Dec 21
My 18-year-old furnace was beginning to have some issues. I was torn between dumping money into it and hoping to make it a last another few years or getting a new one. We decided that we would go ahead pull the trigger on a new furnace.The person who originally took my call was pleasant and helpful. My appointment was the next day with Chris. He took his time, carefully reviewing my situation. He made me feel like he was looking out for my needs. When we finally made the decision to go with Ultimate, I contacted Chris. He was at the airport heading out for the holiday, but he still took the time to set aside the equipment and get me set up with an install appointment.When the day came the installers, Stetson and Thomas arrived on time and immediately went to work. They were meticulous and made sure they kept me informed of what was going on. They were very conscientious about their work both inside the house and in the garage. The install was very well done, and their cleanup was amazing.Chad did an awesome job. He went through the final steps with the installers and took plenty of time to go over the Ecobee and the furnace and made sure I totally understood the functionality.I know there were many others involved in making this happen seamlessly. Many thanks for a job well done!I cannot say enough good things about the Ultimate crew. Ultimate Heating and Air has shown what good service is all about!
John Hutchinson
19:04 15 Dec 21
Frank always does a great job and he continued to do a great job on this visit. Very dependable and prompt service, I give Frank five stars for the fantastic care he takes in doing the best job possible.
craig whalen
23:16 09 Dec 21
Heather Mchan
18:16 08 Dec 21
Ted Moench
17:00 05 Dec 21
First called them for AC maintenance. They were courteous and FAST. the service Tech explained what He was doing and showed me all the issues/problems with my 22 year old system. Scheduled for a bid on replacing the entire system. Darrin was very thorough on His initial inspection and explained what they would do and what exactly would be needed . Explained all options and did Not try to sell me more than what was needed. The install techs were on time, Neat ,and very professional. Had a New HVAC system, Furnace/AC, Duct work etc. installed in 4-5 hours. The new system works great, very quiet and already seeing cost savings on my utility bills.HIGHLY RECOMMEND. Darrin & Brooklyn were a pleasure to work with. The install crew even fixed a couple minor issues unrelated to install at NO charge. This company lives up to Customer service/care.
Jeffrey Hall
21:03 04 Dec 21
Great service
Charlotte Etcheverry
02:26 04 Dec 21
Cathy “NugNut”
18:29 29 Nov 21
cp cp
18:55 23 Nov 21
Kc Maly
19:25 22 Nov 21
Guy showed up on time. He was nice and courteous. Looked at issue and did some basics for 5 ish minutes. He took off a panel to show how it's "not the heater". He noted that issue couldn't be from the AC as that system has been off for well over a month. Then said to call a plumber. Wasted 75 bucks on 10 minutes of "diagnosing". It was obvious as soon as tech showed up that he was the wrong guy for the job. He knew it. But he made a decent effort to try and look.
Sarah Fullmer
19:25 22 Nov 21
Kushil Samarasekera
20:03 19 Nov 21
David Chiaramonte
17:37 18 Nov 21
Dan Jankowski
14:44 17 Nov 21
They keep my system running efficiently by doing regular maintenance. They clean things other companies didn't like the fins on the air conditioner. I trust them with the service they provide. I would recommend them without hesitation.
Kelly Davis
21:21 16 Nov 21
David Nuba
18:08 16 Nov 21
Good business.
Alan Rose
17:50 15 Nov 21
Lisa Fiano
22:37 14 Nov 21
David Archibald-Seiffer
01:50 14 Nov 21
On time, good communication, professional work.
David A-S
17:56 13 Nov 21
Geat customer service
Brian Blas
17:34 13 Nov 21
Quick, no fuss and knowleadgeable on AC/HVAC concerns and best known methods.
Jill Poloni
16:35 13 Nov 21
Carolyn Martel
15:56 13 Nov 21
Krista Runtz
10:35 13 Nov 21
J Lo
22:04 12 Nov 21
Excellent customer service from the time I called for an appointment through the maintenance on my heater! Mike was awesome and friendly and professional! I highly recommend ultimate heating and cooling!!!
Susie Pettit
19:38 11 Nov 21
David Lanning
14:45 11 Nov 21
Janice Friedrichsen
21:15 09 Nov 21
Samantha Sais
18:14 09 Nov 21
Drew is professional, reliable, detail orientated and the service was affordable. Much appreciated, thanks!
Michael Sinicropi
02:59 08 Nov 21
deedee emery
19:20 07 Nov 21
Frank is always awesome, he tells us exactly what he’s done and why, he’s very professional and courteous, he’s just a great guy!!
Richard Stack
19:17 07 Nov 21
Tommy Harmer
16:48 06 Nov 21
James “Poppa Fred” Pauls
02:20 06 Nov 21
Tech was on time, courteous and extremely professional! He also took time to show me how to reset the program on the thermostat. I am confident maintenance was performed thoroughly!
Carolyn Armentrout
19:24 05 Nov 21
Air Conditioner Repair in Kuna, ID 83634
“Frank was so nice and so helpful!! He was very honest. He came to check out our AC unit, saw the problem and fixed it right then! Thank you Frank!”
- Mckayla R.
Air Conditioner Maintenance in Kuna, ID 83635
“Frank was very helpful!”
- Kellie F.
Gas Furnace Maintenance in Meridian, ID 83642
“Great job”
- R W.
Gas Furnace, Air Conditioner Maintenance in Boise, ID 83714
“Thanks!!!! Appreciated the knowledge for furnace, air conditioning unit, and help with thermostat!! Super respectful and even nice with dog:)”
- Aly G.
Air Conditioner Service in Meridian, ID 83646
“Chris came out to repair and service our A/C He is very good at what he does. Prompt, courteous, and very knowledgeable.
Thanks Chris”
- Randy C.
Gas Furnace Maintenance in Meridian, ID 83642
“Michael was courteous, professional and personable. He explained what he was going to do and answered any questions I had.”
- Jennifer S.
Air Conditioner Repair in Boise, ID 83716
“I am happy to entrust our HVAC system to Ultimate. Having relocated from NYC and apartment living, we knew there was no super to count on for heating and cooling issues. When I spoke to Brenda the first time, she was the consummate customer service professional. She was very friendly, patiently took her time to answer my questions and explain things, and followed up our phone conversations with emails. She was able to schedule a service visit from Chris the same week if I recall correctly. Chris was very punctual during both service visits – to troubleshoot, and then to repair. He was friendly, efficient, very knowledgeable, and thorough with his work. I had no qualms signing up for an annual package and am relieved to say we can count on Ultimate for as long as we need an HVAC to cool off in the summer and heat up in the winter. Thank you so much for your service!”
- Arnie B.
Gas Furnace Maintenance in Boise, ID 83704
“Frank was very helpful and thorough, as he always is.”
- Lorraine S.
Gas Furnace Repair in Kuna, ID 83634
“Outstanding customer service! Within an hour, our furnace repaired from start to finish! Thank You!”
- Pam C.
Water Heater Replacement in Meridian, ID 83642
“Great work! Thanks for coming out so quickly. Crew was polite, friendly and did a good job of replacing old gas water heater. Ultimate Heating & Air has done a couple of jobs for me previously, and can certainly recommend them. Thanks again.”
- Don S.
Need HVAC Service?
Contact the experts at Ultimate Heating & Air.
Call us at 208.321.8663!