01:17 17 Nov 23
Curtis was very knowledgeable and professional. It was a very thorough and excellent service.
17:38 16 Nov 23
Brandon did a great job. He is very polite, professional, and explains things well. I have personally requested him the last few services and he does not disappoint. I would highly recommend him.
20:47 15 Nov 23
Nov 23 Our furnace wasn’t coming on and they were great at getting to us quickly. Evan was a great tech and very helpful and thorough. He did a great job and I appreciated his advice and the time he took to explain what was going on and what to watch for. As always thanks for the great customer service!Summer23 Air conditioner broke and it was hot! They were quick and able to get someone out the same day. Our tech, Randy, was great and super efficient at diagnosing the problem. It was fixed within fifteen minutes. So grateful for Ultimate. We also use them for our maintenance and have always been impressed with their service the last few years since they were recommended by our neighbors.
22:51 13 Nov 23
Excellent customer service! Friendly, thorough, professional. Very attentive to the details of the job. Greatly appreciated the time and effort that was taken with the job. Brad did a great job representing Ultimate Hearing and Air!]
21:04 13 Oct 23
Brad was a fantastic service person to work with. Ultimate heating and air has always had good timeliness, responsiveness, and workability with my awkward schedule. Brad came over today and cleaned out 12 vents in my house, showing us before, and after pictures of what it looked like in our ventilation system. He was very respectful and easy to work with, especially since my wife and I were working from home while he was servicing our home. Very great to work with, would definitely consider ultimate heating and air in the future especially if we have to work with Brad.
18:52 13 Oct 23
Brandon provided excellent professional service. Purpose of the visit was to complete maintenance service and to find out why the furnace suddenly shut down the day before. As soon as Brandon removed the furnace panels,he immediately discovered the tubing for the vacuum switch was dislodged causing the furnace to shut down. The maintenance service was detailed and thorough. Cleaning, testing and checking all components. Communication was excellent from the time he was on the way to the appointment to the time he provided a summary readout at the end. Couldn't ask for anything more. Bravo!!!
16:28 26 Sep 23
Brandon did an awesome job explaining the issues and giving a realistic price point. He also gave good info on future maintenance of our AC system. Great job!Today Brandon got my A/C up and running without issue. Very knowledgeable on the process and future maintenance definitely will recommend Ultimate Heating & Air to my friends. Thanks Brandon stellar job!
Nathan Vanden Bosch
20:51 30 Aug 23
I had the pleasure of receiving exceptional service from Evan, a service technician at Ultimate Heating and Air. Our air conditioning system unexpectedly stopped working, leaving us in quite a predicament. Luckily, Evan was already working on my neighbor's house, so I approached him and asked if I could schedule an appointment. To my surprise, he went above and beyond by inspecting our unit immediately after finishing his work next door.Evan's expertise was evident as he quickly identified the problem with our AC. He was thorough and diligent in his examination, ensuring that he didn't overlook any potential issues. His professionalism and attention to detail were truly impressive. Not only did he diagnose the problem promptly, but he also fixed it efficiently, restoring our air conditioning to its optimal functionality.Aside from Evan's technical skills, his friendly and approachable demeanor made the entire experience enjoyable. He patiently explained the problem to me and provided helpful tips for maintaining our AC system in the future. His willingness to go the extra mile and assist me on short notice demonstrated his commitment to customer satisfaction.I highly recommend Ultimate Heating and Air, particularly if you have the opportunity to work with Evan. His exceptional service, combined with his expertise and customer-oriented approach, sets him apart from other technicians. I am grateful for his prompt assistance and the peace of mind he provided. Thank you, Evan, for your outstanding work!